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Unlearn with AI tools
Over the last few months, I have been caught up by the AI fever and all the advances that have come up in the public domain. Of course, ChatGPT now has millions of users and Bard just made a big entry! I have realized that among various other use cases, using AI tools like ChatGPT or Bard for organisational communication can prove to be really powerful and effective.
I had to send an important message to my team and I was stunned to see the quality of results that I got for my prompts. All I had to do was to manage my tonality a bit. But it was visible to me that as a leader there is immense potential to leverage the collective knowledge of the planet that tools like ChatGPT offer to us.
This means that as businesses look to leverage AI tools to scale themselves, they will need to unlearn old ways of communication to effectively adapt themselves with AI tools that can save time and cost.
Here are a few tips for unlearning old ways of communication and adapting to AI tools that can make our lives easier:
Understand the capabilities and limitations of AI tools: Before communicating with an AI tool, it's important to understand what it can and cannot do. For example, a chatbot may be able to answer common questions or provide basic support, but may not be able to handle complex issues or provide nuanced advice. In fact, it may good you good arguments for two sides of the same issue! Understanding these limitations can help you communicate more effectively and also allow you to gauge the possibility for human intervention.
Use clear, concise language: AI tools rely on natural language processing to understand and respond to user prompts. To ensure clear communication, use simple and direct language, avoiding jargon or complex terms. Additionally, be specific and concise in your requests, providing the AI tool with clear and actionable information.
Increase adoption of AI tools in your team
As businesses look to leverage AI tools to scale their operations, it's important to ensure that your team is on board and ready to adopt these tools.
Here are a few tips for increasing AI adoption in your team:
Provide training and support: One of the biggest barriers to AI adoption is a lack of understanding or familiarity with the technology. To overcome this, provide your team with training and support on how to use the AI tools you plan to implement. This can include hands-on training sessions, online resources, and access to support staff who can answer questions and provide assistance as needed. This also means that you should make them feel comfortable that AI isn’t here to take their jobs but to support them to do better.
Communicate the benefits: To get your team excited about using AI tools, it's important to communicate the benefits these tools can provide. By highlighting the benefits, you can help your team understand why AI tools are important and how they can contribute to their personal and business success.
Lead by example: As a leader, it's important to lead by example and demonstrate your own enthusiasm and commitment to AI adoption. This may include using AI tools yourself and sharing your experiences with your team, as well as advocating for the use of these tools in team meetings and other communications. This will encourage usage rather than being punitive. For example, if you write an email or a research paper using tools like ChatGPT or Bard, share this with your team.
Create guardrails around human interventions: To ensure that your team is adopting AI tools effectively, it's important to create trust that AI will not make human expertise redundant. Hence, it’s important to define when and where human inputs will be relevant.
By unlearning old ways of communication and adapting to AI tools, leaders can effectively leverage these tools to scale their businesses. All of this is very new but as teams scale up we need to realise the massive AI revolution that is happening around us. As leaders we can only help our teams prepare for it.
Which AI tools are you using in your organization and how are you encouraging your teams to adopt these?
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